KANTHORAVIEL Refund Policy

Overview

Thank you for shopping with KANTHORAVIEL. We strive to ensure that our customers are fully satisfied with their purchases. Please review our refund policy carefully to understand your rights and obligations.

Eligibility for Refunds

To be eligible for a refund, your item must be unused and in the same condition as you received it. It must also be in the original packaging. We offer refunds within 30 days of purchase for items that meet these criteria.

Non-returnable Items

Process for Refunds

  1. To initiate a refund, please contact us at [email protected].
  2. Provide your receipt or proof of purchase along with your request.
  3. Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

Refunds (If Applicable)

If approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment within a certain amount of days.

Late or Missing Refunds (If Applicable)

If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, as it may take some time before your refund is officially posted. If you’ve done all this and still have not received your refund, please contact us at [email protected].

Exchanges (If Applicable)

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at [email protected].

Shipping

To return your product, mail it to: KANTHORAVIEL, 123 Elm Street, Springfield, IL 62701, USA.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.