Thank you for shopping with KANTHORAVIEL. We strive to ensure that our customers are fully satisfied with their purchases. Please review our refund policy carefully to understand your rights and obligations.
To be eligible for a refund, your item must be unused and in the same condition as you received it. It must also be in the original packaging. We offer refunds within 30 days of purchase for items that meet these criteria.
If approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment within a certain amount of days.
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, as it may take some time before your refund is officially posted. If you’ve done all this and still have not received your refund, please contact us at [email protected].
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at [email protected].
To return your product, mail it to: KANTHORAVIEL, 123 Elm Street, Springfield, IL 62701, USA.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.